FAQs

FAQs – JaniStore

1. What is JaniStore.store?

JaniStore.store is your one-stop online shop offering high-quality products at affordable prices.

2. How can I place an order?

Browse our store, add your favorite items to the cart, and proceed to checkout. You can choose your preferred payment method and confirm your order.

3. What payment methods do you accept?

We accept Debit/Credit Cards, UPI, Net Banking, Wallets, and Cash on Delivery (COD).

4. Do you offer Cash on Delivery (COD)?

Yes! We offer COD on selected products and locations. You can choose COD as your payment option at checkout.

5. How long will my order take to arrive?

Delivery usually takes 5–10 business days, depending on your location. You will also receive a tracking ID once your order is shipped.

6. Can I track my order?

Yes, once your order is shipped, we’ll send you tracking details via email or SMS.

7. What if I receive a damaged or wrong product?

If your order is damaged or incorrect, please contact us within 48 hours of delivery with pictures, and we’ll arrange a replacement or refund.

8. Do you accept returns?

Yes, returns are accepted within 7 days of delivery on eligible products. Please check our Return & Refund Policy for details.

9. How can I contact JaniStore?

📧 Email: support@janistore.store
📞 Phone/WhatsApp: 9040819575
💬 Or use the Contact Us form on our website.